" Ulysse Tours " is a mark of the Company Ulysses travel.
Ulysse Voyage is a Tunisian travel agency license(Bachelor's degree) A, member of the Tunisian federation of travel agencies operating on all the tourist zones in Tunisia giving to his(her) clientele an offer diversified by tourist products via a www.ulysse-tours.com platform B2C and B2B.
The terms of sale such as presented below establish(constitute) integral part of the contract concluded between you and The Ulyssse Voyages company. We thank you for reading them attentively before making a reservation through our Web site.
Our terms of sale are applicable according to the decrees of the Tunisian Law fixing the conditions of exercise of the activities relative to the organization and to the sale of journeys or stays. The command(order) of service(performance) is reserved for the users having acquainted and to accept the terms of sale. A refusal of one of the clauses entrainera an interruption of the command(order). Our terms of sale are annexed to the demands(requests) of registration(inscription), to the invoices and are available for consultation on our web sites.
- VALIDITY OF the OFFER:
Our offers get on(hear each other) subject to availability at the time of the registration(inscription). Our demand(request) of registration(inscription) and our descriptions establish(constitute) the valid preliminary information except sale meanwhile, the terms of which will be null and void(be obsolete) for lack of signature within 24 hours as from his(her,its) broadcast(emission,issue).
- Price(prize):
Our prices(prizes) are expressed in Tunisian dinars and a person(by nobody) on the basis of the current exchange rates in the day of the offer or the publication. They must be verified at the time of the registration(inscription).
- Duration:
The durations of journey are indicated in day of Tunis, including the day of departure (from the hour of summons at the airport) and of arrival on the way back whatever it the schedule, the time(weather) of transport and the number of nights actually crossed(spent) on the spot.
- Payment:
The registration(inscription) is effective from signature by the customer under the condition that the availability did not disappear meanwhile. This registration(inscription) implies(involves) the immediate payment of an equal deposit(advance) at least in 30 % of the total amount.
Are not considered as in full discharge of the debt: the discount(delivery) of one N of payment card as long as the agreement of the center is not obtained, neither of a check as long as this one is not sold(produced) except check of bank, a postal order so much whom we were not capable of taking(collecting) him(it) nor of a transfer before confirmation of our bank. The balance is payable at the latest 30 days before the departure without reminder(abseiling) from us, in the conditions applicable to the deposit(advance), otherwise we would be entitled to cancel the contract without the buyer can claim to the refund(repayment) of his deposit(advance) nor in any compensation(allowance). In this case the cancellation will be considered as on the initiative of the buyer.
- Accommodation(hosting):
According to the international uses(practices), rooms(chambers) are put at the disposal, allowing exception local, from 1 pm till 12 am whatever are the schedules of arrival and departure. We save ourselves the faculty(power) for technical reasons, of force majeure or because of third(third party), for substituting to the planned hotel an establishment of the same category. Our prices(prizes) are contractual price lists(rates). It is thus impossible to take into account certain promotional price lists(rates) practised on the spot in certain dates, as a consequence(accordingly), we shall take into account no complaint or demand(request) of refund(repayment). The number of meals depends on the number of nights crossed(spent) in the hotel. The American plan begins with the dinner of the first night and ends with the breakfast of the last night. The half board includes the breakfastAnd a meal a day (the dinner generally). Drinks are included only when it is expressly mentioned.
- Cancellation:
In the case or we would be brought to cancel the journey or the stay, the customer will be offered a journey or a stay of a comparable cost. In case of refusal of the customer this one will see paying off the paid(poured) sums. If this cancellation is imposed by circumstances of force majeure or holding(liking) the safety(security) of the travelers, the customer can aspire to no compensation(allowance). If the cancellation is due to an insufficient number of participants at the latest 21 calendar days before the departure, the customer can aspire to no compensation(allowance). In certain cases the service(performance) can be maintained in spite of participants' insufficiency for an additional charge which Will be asked to the customer.
- Insurances:
We signed an insurance contract Group Multirisques Professional of Travel agencies as adhering(subscribing) to the Tunisian federation of travel agencies, which covers the compulsory guarantees for the activity of a travel agency to know the Fire, the RC exploitation(operation), the Professional RC and the Pledge ONTT. We recommend to our customers to sign additional insurances. The possible concerned demands(requests) of refund(repayment) must be directly treated with concerned companies. We hold(like) arrangement(measure) of our customers on simple demand(request) the entire conditions of insurance(assurance).
- Complaints:
Any complaint relative a journey or a stay will have to reach us as well as to the concerned service provider, at the latest 30 days after date initially planned for the end by the service(performance), by registered letter with recorded delivery. It is specified that any complaint either formulated by fax, phones, simple, e-mail mail, or other way(means), or formulated after the deadline, or not formulated with one or several persons receiving benefits(providers) concerned if necessary, cannot be taken into account. In case of dispute the Courts of Médnine Tunisie will be only competent.